Shipping Policy

We provide safe, efficient, and reliable global shipping services for all mouthwash and dental floss orders, ensuring every bottle of oral cleaning solution and every set of dental cleaning floss is professionally packaged and fully protected during cross-regional transportation and safely delivered to global individual customers and oral care enthusiasts. All valid orders will be processed within one to three business days after successful payment confirmation, excluding weekends and official public holidays, during which warehouse sorting, liquid sealing protection, product arrangement, and order dispatching operations will be suspended for routine equipment maintenance and staff rest arrangements. As special oral hygiene products involving liquid solutions and precision fiber accessories, mouthwash and dental floss adopt exclusive targeted packaging solutions. Liquid mouthwash products are equipped with professional anti-leakage sealing gaskets and sealed protective films at bottle mouths to prevent liquid overflow, solution leakage, and ingredient volatilization caused by transportation jolting and extrusion. Each bottle is wrapped with shockproof bubble materials and fixed with buffer fillers to avoid bottle cracking, liquid leakage, label peeling, and solution deterioration during long-distance transit. Dental floss and floss picks are individually sealed in dustproof and sterile packaging to prevent external dust, bacterial contamination, and structural damage. All packaged products are placed in thickened waterproof and compression-resistant outer cartons to ensure intact product appearance, complete sealing performance, and stable quality upon arrival. After the order is completely sorted, professionally packaged, and officially dispatched from the warehouse, an automatic shipping confirmation notice will be issued with an exclusive tracking number, enabling customers to check real-time logistics transit status, transportation progress, and final delivery information online through any electronic device at any time. Standard domestic shipping generally takes four to seven business days for door-to-door delivery, while international shipping usually requires ten to eighteen business days due to mandatory cross-border customs clearance procedures, international logistics scheduling, and local terminal distribution arrangements. All displayed delivery durations are estimated reference values and cannot be absolutely guaranteed. Unavoidable shipping delays may occur due to extreme severe weather, strict customs inspection progress, peak logistics congestion, carrier operational backlogs, and other objective factors completely beyond our effective control. We will not be held responsible for shipping abnormalities caused by third-party logistics providers and government departments, yet our professional team will actively track logistics dynamics, timely feedback abnormal situations, and provide effective problem-solving assistance to minimize customer shopping inconvenience. All shipping fees are automatically calculated and transparently displayed on the checkout page according to delivery address, package volume, weight, and product quantity. Bulk orders may require reinforced leak-proof and dust-proof packaging with extra fees, and we regularly launch free shipping activities for qualified orders. All international import taxes and clearance fees are borne by recipients in accordance with local policies.